Amazon is experimenting with using artificial intelligence to sum up customer feedback about products on the site, with the potential to cut down on the time shoppers spend sifting through reviews before making a purchase.
Maybe they can instead make their search filters better and actually have some standards for the products/listings on the site. Or maybe don’t consolidate the reviews for different products in the same listing?
Maybe they can instead make their search filters better and actually have some standards for the products/listings on the site. Or maybe don’t consolidate the reviews for different products in the same listing?