Thankfully I don’t use any of their products, but this really pisses me off. They claim that this open source project “causes significant economic harm to their company”
This is ridiculous. It is truly ridiculous. How can something that enables the user to efficiently control their AC cause “significant economic harm”???
Consider forking the repository or mirroring it to another platform like GitLab, Codeberg or your self-hosted Git server, so the project can continue to exist and someone can maybe fork it and maintain it.
The effected repos are: https://github.com/Andre0512/hOn and https://github.com/Andre0512/pyhOn
If you don’t know about Home Assistant, check it out. It’s an amazing piece of open-source software, that you can run at home on your own server and use it to control your smart home devices. That way, you don’t need to connect them to the manufacturer’s (probably insecure) cloud. It gives you sovereignty over your smart home instead of some proprietary vendor-locked garbage. Check out their website and the Lemmy community: [email protected]
I also highly recommend Louis Rossmann’s video about this: https://youtu.be/RcSnd3cyti0
He makes awesome videos in general, consider subscribing.
As Rossmann said, don’t ever buy anything from such a shitty company that doesn’t respect their customers. This move by Haier is nothing other than a slap in the face for everyone, who just wants to comfortably control the product they paid for. This company is actively hostile towards their paying customers. Fuck these bastards!
This is ridiculous. It is truly ridiculous. How can something that enables the user to efficiently control their AC cause “significant economic harm”???
We’re discussing this over in [email protected]. This absolutely has to be about them losing access to data they can sell to 3rd parties. The hOn ToS will no doubt have a clause that enables this.
It’s a dick move for sure.
They want to advertise that their stuff is “cloud enabled”, while offering the shittiest service possible and putting as many roadblocks as possible to minimize its use.
Having people use their services efficiently is increasing their cloud services bill, can’t have that.
Personally, I’ve restrained myself from buying into IoT, and if I’m going to do so, I’ll make sure it can be controlled locally without depending on a cloud service, and through a hub I can fully control. I need to be able to disconnect my modem and operate everything even if the WAN is down.
They probably want to pull a Chamberlain and sell a bunch of crappy buggy, inconsistent, error-prone addon services for $60/yr after you’ve already purchased the product.
But yeah, lesson mostly learned. Don’t support companies who only offer cloud-dependent services because they will definitely turn on the customer when they reach the natural ceiling of people buying the product and start looking for extra ways to squeeze their customers.
Or go the BluAir route and offload all the processing onto the cloud. They sell the new machines for the same cost as the old machines, but they’re dumb as a bag of bricks. If not connected to the cloud, none of the automatic settings work correctly. When you contact customer support to troubleshoot why it doesnt work on auto mode, the first thing they have you do is delete it and reconnect it to the app. No care about updates. Its just a fan on a wifi switch now. Total junk.
Not to excuse this sort of behaviour, but at least they’re honest enough to say it’s about the money, instead of hiding behind excuses like “bUt sEcuRiTy vUlNeRaBiLiTieS”.
We need laws to prevent this kind of anti-consumer bullshit (yeah I know, a pipe dream) and for people to simply not give Haier their money, or data.
“Significant economic harm”
Yeah, like my never considering you for any products ever again you pieces of trash. Why the fuck do your products even need to connect with the cloud?
Fuck off.
Why? Their response showed why: so they can sell your data. There’s literally no other reason. And they can’t just sell a product for profit, that’s not enough, they have to also sell out our privacy for more revenue! Otherwise they would have stayed quiet, maintaining plausible deniability and not taken this step. It’s literally never enough for these scumbag companies…
Special shout-out to LiftMaster/Chamberlain who did the same rug-pull on their customers last year.
Never trust free cloud services attached to a paid product.
One thing I find annoying is that there’s no way for me to let the company know that this behavior lost me as their customer forever unless they change their tune.
I’m fairly sure I’m the kind of person they’d market those products towards and it hurs them, but there’s no wat that I’m aware of to let them know.
If there was a way, and a significant amount of people would do so, maybe the decision makers would understand it’s stupid…
At this point I need a website that tracks companies BS and gives them a grade level. Just too effing many of them.
Hmmm… Like the BBB but better? The better BBB? BBBB perhaps… Or B^4…
Hmmm… Like the BBB but better?
No, I mean like just a static page that lists every company and with a grade to the right of their names, and you click on a company name to drill down to comments about them and their grade. A quick lookup reference that someone can use before purchasing a product.
Basically like how they have websites for movies, but for companies instead.
The BBB doesn’t have such a thing AFAIK, it’s just a place for reporting companies at an individual complaint level.
