You cherry picked one line of my post and didn’t address the entire context or intent of it. Im not defending companies or businesses using discord as a drop in replacement for forums or support pages. Imo that’s a mis use of the tech.

I think that’s stupid.

But discord isn’t designed for that. It’s a chat app (voice and text). I don’t want my chats with friends publicly searchable on the internet. That’s dumb. Having my emails publically searchable on the internet is dumb too.

If a company started using Signal or Whatsapp for support, would you be clamoring for all signal and Whatsapp messages to be searchable on the internet?

That doesn’t make any sense. You seem more upset that companies are misusing Discord than mad at Discord.