I’m just a regular person making about $70K a year in a big city, and I’ve recently felt incredibly powerless dealing with private companies. For instance, my landlord’s auto-pay system had a glitch that excluded my pet rent and water bill. I ended up with over $1,000 in late fees. Despite hours on the phone, it turns out their system doesn’t really do auto-pay and requires a fixed amount instead of covering the full rent. It feels like a scam, and my options are to pay the fees or potentially spend a fortune on legal action.

Another frustrating experience was trying to cancel my pest control service. I had to endure a 40-minute call followed by 35 minutes of arguing, just to finally cancel. There’s no online cancellation option, and the process felt like a timeshare sales pitch.

Why do ordinary people seem so unprotected against these shady practices, and how can we change this? How does one person even start to address these issues?

  • BlucifersVeinyAnus@sh.itjust.works
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    2 months ago

    In a nutshell: average Americans don’t have extra billions of dollars laying around to lobby against corporations writing laws so lawmakers don’t have to be bothered with it

    • ITGuyLevi@programming.dev
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      2 months ago

      Really each vote only costs thousands from what I’ve heard, plus with recent rulings/interpretations/laws, you might not have to prepay and hope they follow through. That last part could be me taking the piss at something I read about kickbacks from contracts though.