I absolutely cannot stand this kind of logic.
“We make a shit ton of money on this very critical piece of software!”
“Then let me fix it!”
“NO! It’s making us money NOW! It only stops making us money when it’s broken. At which point then we fix it.”
“But that might be hours. We can minimize downtime if we plan properly.”
"But it’s making us money NOW!1!1!”
I shit you not I have had various versions of this conversation throughout my career, across industries, across disciplines.
It’s your problem when they can’t make payroll because of it. And it’s your problem when they ultimately blame you for not having the solution ready to implement.
The first has happened to me once.
The second more times than I can count.