sometimes even if you had the best application in the world you’d get ignored. Lets say HR has limited resources, X work hours to find a suitable candidate. They post an add and get 400 replies. After reading 100 of those, they are running out of work hours, and have already shortlisted a bunch of good candidates. So they toss the 300 others in the bin.
This happens all the time sadly.
https://en.wikipedia.org/wiki/Crisis_hotline#:~:text=6 References-,Effectiveness,several weeks after their call.
Somewhat related, but I think suicide hotlines can be a big problem if they are understaffed. I feel like in my country they are just there to check a box. I’ve had two suicidal crises, both times I called the hotline, waited 20+ minutes and gave up. It made me feel even worse and more lost.