I mix some butter in it when it’s done, mainly for taste but it also helps with the issue you described. And have you tried different grain sizes? I use different types depending on what I’m making alongside it and the bigger/coarser kind is easier to handle.
Lots of things, just like with any hardware and software, issues can happen and some of those can be fixed with software. Also new features, I have a Gulikit KK3 which has gotten a lot of new features and improvements since I received it (won it in a giveaway), it was already the best controller I have ever used and it’s awesome to see them still continue to improve it.