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That was Cell saga, Gohans the first to get that form which he does against Cell. You get variations on the first Super Saiyan form which is Super Saiyan Second Grade and Third Grade, which are achieved by Vegeta and Trunks, but its still considered just Super Saiyan. Goku and Gohan achieve Super Saiyan Full Power, which is mastery over the base Super Saiyan form.
You mean except for when they got caught slowing down old models, or how their support will tell you to go to a store and the store will tell you to call support and nothing gets fixed. Or how they break Australian Consumer Law by saying that any ex-displays don’t have any warranty despite that legally your warranty starts when you buy the phone. Can’t fix anything just spend more money for latest version